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What does a telecaller do?A telecaller is an individual who has telephonic conversations representing a company, with existing or potential customers. The primary objective of the telecaller job role is to generate leads or sales, depending on the target of the company. Telecalling is a job that is done by people with excellent verbal communication and persuasion skills that address a clients needs while nudging them toward the companys offerings. Playing the role of a customer service representative, telecalling work is in demand, given that it is a vital part of many industries.