Cafe Coffee Day

HSR Layout, Bangalore

Job descriptionJob Title: Team Member Caf Coffee DayLocation: South MumbaiJob Type: Full-TimeEligibility:Graduation mandatory (any stream)Freshers and experienced candidates can applyShould be willing to work in cafRoles & Responsibilities:Greet and serve customers courteouslyPrepare and serve coffee, beverages, and food itemsMaintain cleanliness and hygiene of the cafAssist in billing and cash handlingFollow brand standards and ensure a great customer experienceSalary & Benefits:In-hand salary: 14,000 per monthStatutory benefits: ESIC and PF as per normsDaily perk: 1 hot beverage freeShift: Rotational shifts; 9 hours per day (including break)Career Growth:Opportunity to grow into Shift Leader or Caf Manager roles in the futureApply now if you are passionate about customer service and working in a caf environment.

Provide speedy & effective Customer Service.Following all service standards laid down.Serving the customer to their satisfactionEnsuring customer feedback forms are collected on a daily basisIn case of complaining customers, taking suitable action to solve the complaintsKeeping the Caf Manager informed of all the complaintsResponsible for table turnoverConstantly employing suggestive selling practices to make the customers awareEnsuring that the customer feedback forms are filled & collecting them on a daily basis