Business City Square

Jhotwara, Jaipur

Job Title: Telecaller - Customer SupportLocation: jaipurCompany: Business City SquareJob Summary:We are seeking a dynamic and confident Telecaller - Customer Support professional to join our team at Business City Square. The ideal candidate will possess excellent spoken English communication skills and a customer-centric approach to ensure exceptional service and satisfaction.Key Responsibilities:Handle inbound and outbound customer calls professionally and efficiently.Provide accurate information about our products, services, and solutions.Resolve customer inquiries, complaints, and issues promptly, maintaining a polite and professional tone.Maintain detailed records of customer interactions, including call logs, feedback, and resolutions.Build and maintain strong customer relationships to promote loyalty and repeat business.Collaborate with internal teams to escalate complex issues and ensure timely resolutions.Key Requirements:Proficiency in English with excellent spoken and written communication skills.Strong interpersonal and problem-solving skills.Ability to manage multiple tasks and handle pressure during high-volume periods.Prior experience in customer support or telecalling is preferred but not mandatory.Basic computer skills Why Join Us?Opportunity to work in a growing and diverse organization.Training and growth opportunities to enhance your career.A positive and supportive work environment.To Apply:Send your resume and a short cover letter to 7727995159 .Join Business City Square to make a meaningful impact and grow your career in customer support!