Brocus IT Solutions Pvt Ltd

Sanpada, Navi Mumbai

Looking for people who are experienced candidates from International BPO Background for CSR Role.This vacancy is general and open those who are able to work at night shift.Excellent communication and interpersonal skillsHSC is Mandatory

HSC is Mandatory Min 6 Month of Experience in International BPO Strong understanding of Sales Process Ability to work at Night Shifts Excellent Communication And Interpersonal Skills

Greetings from Brocus IT solutions Pvt LTDWe are looking for Tl-Preferablyfrom Logistics Background) Roles and Responsibilities :*Candidates should have experience of Team Handling/Sales/KPIs*Ability to perform multi tasks and adjust quickly in short time frames*Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels) Perks & Beneafits :* Salary Package - 35,000 to 40,000k (per month)* Lucrative Incentives*Free Dinner Facility* Only 5 Days Working

we have inbound customer services, outbound- Sales, welcome calling, retention process, and Blended process Email and voice,Candidate should have average communication skills.

Roles and Responsibilities :Reaching the targets and goals set, establishing, maintaining, and expanding your customer base.He should be able to deal with International Customers effectively and secure the leads.Able to work equally well alone or as part of a team.Desired Candidate Profile :Good verbal & written communication skills in EnglishShould be hardworking and smart with a go-getter attitude, Good presentation skills.Working closely with the sales team on proposals & pitches.Requirements & Qualification :The minimum qualification is HSC.Fluency in the English Language is a must.Minimum 6 months' experience in international BPO is an added benefit.Ready to commute to office in Sanpada, Navi Mumbai as pick up & drop services are not available.If you are interested, drop your resume via whatsapp or feel free to call on the number provided below.HRDNitin Mathew

Profile Team LeaderRoles and Responsibilities:- Candidates should have experience of Team Handling/Sales/KPIs Ability to perform multi tasks and adjust quickly in short timeframes. Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels. Problem solving skills. Give timely and real time feedback with a view towards improving Operational and individual efficiency Knowledge of operational process, logical thinking, reporting and analysis. Results orientation. Provide feedback, training sessions ad other team development exercise.Desired Candidate Profile:- Candidate must be comfortable to work in night shifts and work from office. Looking candidate from International background only. Must possess strong communication, interpersonal, Sales experience and influencing skills. Must be analytical and detail oriented. Should have handled a team of 15-20 FTEs.Shift Time Evening 9.00pm to Morning 6.00am.Week Off- Alternarte Saturday's & All Sunday's - Fixed off

Profile Quality Analyst Roles and responsibilities 1. Candidate must be comfortable working in night shift and work from office.2. Should be well versed with QC tools and methodologies.3. Proficient with MS office and reports.4. Excellent written and verbal communication.5. Should have 1 year of experience as a QA with any international BPO. Desired Candidate Profile1. Candidates must conduct audits as per defined guidelines and sampling for transaction monitoring.2. Only candidate from international background can apply.3. To create and publish regular audit reports with management.4. To drive process improvement initiatives.5. Identify gaps, provide feedback, call calibration and refresher sessions to agents and create audit reports.Shift Time Evening 9.00pm to Morning 6.00am.Week Off- Alternate Saturday's & All Sunday's - Fixed off

Profile Experience Associate. The opening is for an International Call center (US shift) Candidate must be comfortable to work in night shift. Must have excellent communication and skills to handle sales and customer service work with an international client. Should have to handle all the clients, details and process smoothly. Candidate need pitching skills to achieve sales target. Should have worked with any international BPO for more than 8 months Fresher also comfortable but should have excellent communication in English.Desired Candidate Profile Graduation not required, HSC Pass will do. Comfortable to work in night shifts and must have go getter attitude towards work. Must have excellent communication and sales skills.Shift Time Evening 9.00pm to Morning 6.00am.Week Off- Alternate Saturday's off & All Sunday's - Fixed off