Broadway Healthcare Solutions Pvt Ltd

Borivali, Mumbai

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Acknowledging and resolving customer enquiries- Knowing our products inside and out so that you can answer questions.- Keeping records of customer interactions, transactions, comments, and complaints.- Communicating and coordinating with colleagues as necessary.- Providing feedback on the efficiency of the customer service process.- Managing a team of junior customer service representatives.- Ensure customer satisfaction and provide professional customer support.