Brandbase Capsule Pvt. Ltd.

Goregaon, Mumbai

Introduce our company and its services to the prospects given to you.Keep detailed records of each lead and its status.Interact with clients, understand their needs, coordinate with the design team and receive a quote.presentations and citations. Meet with clients to present designs and gather feedback.Travel for the show to oversee smooth execution Handling and managing and keeping sale lead sheet updated Calling sales leads and taking detailed brief and coordinating with design team and production teamOther key area to perform and take care is Recruitment, Admin, Sales, international operation,Mastermind creative ways to deliver an exceptional client experience Develop and oversee the implementation of client service protocols Resolve complex client problems or disputes in a professional manner Coach and support team members to help them meet departmental goals Keep records and documentation of client interactions for training purposesCreate monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvementQualifications: Proven experience in a leadership role is required Prior experience in customer facing roles Excellent communication skills and the ability to anticipate the needs of customers Must demonstrate strong analytical thinking skills Should possess strong problem solving skills and the ability to make sound judgement calls Superior organizational and time management skills Knowledge of customer service programs and databases, or the ability to learn new software quickly Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience Ability to speak a second language is an asset If you think you have it in you.

Knowledge of Salesforce.com, Previous Data Analyst experience Knowledge of tool like Zoom info or alike Basic knowledge of Hubspot /Marketo or Eloqua Advanced MS Office Excel Knowledge Reporting and analysis Ability to demonstrate analytical and problem solving skills Ability to turn around data enrichment work quickly and accurately Proven ability to prioritize, work independently within a fast-paced environment Excellent verbal and written communication skills Attention to detail : Preferred Candidates from IT IndustrySchedule:Fixed shiftExperience:total work: 3 years (Preferred)Job Type: Full-time

We're looking for an experienced content writer to help us develop content for - EdTech, educational, learning technologies, digital content, and interactive & multimedia education content. A content writer with proven ability to quickly learn & understand complex topics, previous experience writing marketing and website-based content for multiple audiences, excellent written and verbal communication skills, with a keen eye for details, and help refine content and create visuals to marketing support efforts.An ideal candidate should have proven experience developing and creating diverse marketing content, including long-form content - Whitepaper, eBrief, Case Studies & short-form - E-mailers, website-based contentA content writer must evaluate, analyze, and process complex information to develop insightful documents and desire to understand the objective of developing comprehensive and user-friendly content that aligns with the target audienceEvaluate content and develop innovative approaches to enhance content readability across various channels (website, Linkedin, and other Social Media channels)Outlining clear objectives backed with thorough research and working closely with various stakeholders independently to gather information from subject matter experts and develop, organize, and write specific contentDevelop desired content across the formats and channels with maximum usability, with a consistent and cohesive voice across all marketing content