Bluewaves Media

Alipore, Kolkata

Company OverviewFounded in 2011, Bluewaves Media is a leading digital marketing company in India. Specializing in enterprise communication platforms, we empower businesses to connect effectively with their consumers. Our services include Bulk SMS, Bulk Email, Voice Calls, and IVR Solutions, helping clients reach their target audiences with ease and efficiency.Role SummaryWe are seeking a Personal Relationship Manager to join our team in the Greater Kolkata Area. In this role, you will act as the primary point of contact for our clients, fostering strong and lasting relationships. You will coordinate communication strategies, ensure seamless service delivery, and prioritize customer satisfaction through personalized, effective interactions.Key ResponsibilitiesDevelop and maintain strong relationships with clients to ensure loyalty and retention.Serve as the primary contact for addressing client inquiries and concerns.Collaborate with internal teams to deliver tailored solutions that meet client needs.Coordinate and implement communication strategies that align with client goals.Proactively gather client feedback to improve services and enhance satisfaction.Maintain detailed client records using CRM software.QualificationsEducation: Bachelor's degree in Marketing, Communications, Business, or a related field.Experience:Proven experience in client relationship management or a similar role.Familiarity with digital marketing strategies and trends.Skills:Exceptional interpersonal and communication abilities.Strong organizational and time-management skills.Proficiency in using CRM software to manage client information and interactions.Ability to work collaboratively within a team environment.Why Join Us?Be part of a dynamic and innovative team in the digital marketing industry.Opportunity to work closely with top-tier clients and shape impactful communication strategies.A supportive and growth-oriented workplace where your contributions matter.

Job Description: TelecallerKey Responsibilities:1. Conduct Outbound Calls: Initiate outbound calls to prospective customers based on provided leads or databases. The goal is to introduce the company's products or services and generate interest.2. Identify Sales Opportunities: Engage in meaningful conversations with prospects to understand their needs, preferences, and challenges. Identify potential sales opportunities and present solutions accordingly.3. Pitch Products or Services: Effectively communicate the features, benefits, and unique selling points of the products or services offered by the company. Tailor pitches to match the needs and interests of each prospect.4. Handle Objections: Address any concerns or objections raised by prospects in a professional and persuasive manner. Use active listening skills to understand their perspective and provide appropriate responses.5. Close Sales: Utilize persuasive selling techniques to encourage prospects to make a purchase or commit to the desired action, such as scheduling a product demonstration or signing up for a service.6. Achieve Sales Targets: Work towards achieving weekly, monthly, or quarterly sales targets set by the company. Take proactive measures to meet and exceed sales goals.7. Maintain Records: Keep accurate records of all interactions with prospects, including details of conversations, follow-up actions, and outcomes. Update the CRM system or sales database with relevant information.8. Follow-Up: Conduct timely follow-up calls with prospects who have shown interest but have not yet made a purchase. Nurture leads through the sales pipeline to ensure maximum conversion.9. Provide Excellent Customer Service: Ensure a positive customer experience by addressing inquiries, resolving issues, and providing assistance as needed. Build rapport and trust with prospects to encourage repeat business.10. Stay Updated: Stay informed about the company's products, services, pricing, promotions,

Position Summary:The Student Counsellor will provide comprehensive counseling services to students, supporting their academic, personal, social, and emotional development. This role involves one-on-one counseling, group sessions, and workshops, focusing on enhancing students' well-being and academic performance. The counsellor will work collaboratively with faculty, staff, and parents to create a supportive environment that fosters student success.Key Responsibilities:1. Counseling Services:* Provide individual and group counseling sessions to students facing academic, personal, social, or emotional challenges.* Develop personalized action plans to address students' specific needs and follow up to ensure progress.2. Academic Support:* Assist students in developing effective study skills, time management strategies, and academic goals.* Work with academic advisors to monitor student progress and intervene when necessary.3. Professional Development:* Stay updated with the latest developments in counseling practices and student support strategies.* Participate in professional development opportunities and training sessions.Qualifications:Education: Post Graduate.Experience: Minimum of 1-2 years of experience in a school or academic setting, providing counseling services to students. Skills:* Strong interpersonal and communication skills.* Ability to build trusting relationships with students, parents, and staff.* Proficiency in crisis intervention and conflict resolution.* Knowledge of counseling theories and practices.* Sensitivity to cultural and individual differences.Personal Attributes:* Empathetic and approachable.* Patient and understanding.* Highly organized and detail-oriented.* Proactive and resourceful.* Committed to student success and well-being.

We are searching for a Laravel developer to build web applications for our company. In this role, you will design and create projects using Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.To ensure success as a Laravel developer you should be adept at utilizing Laravel's GUI and be able to design a PHP application from start to finish. A top-notch Laravel developer will be able to leverage their expertise and experience of the framework to independently produce complete solutions in a short turnaround time.A degree in programming, computer science, or a related field.Experience working with PHP, performing unit testing, and managing APIs such as REST.A solid understanding of application design using Laravel.Proficiency in HTML and JavaScript.Problem-solving skills and critical mindset.Great communication skills.The desire and ability to learn.

The Executive will identify opportunities to increase sales and profitability, and will have responsibilities directly related to making sales process that includes : Meeting with the customers at the customer's site, communicating with customers via phone, email, and teleconference, providing subject matter expertise . The job role will require skills to understand the need of the client and provide solutions, coordinate between client and Our support team for execution of work order, payment realization from the client and maintaining relationship with Client for repetitive business.This role will be full time and will involve travel in City/Region. Role & Responsibilities (JD) : -- Identifying and approaching potential clients in each sector.- Client Visits, Online & Off Line Presentations, Cross Selling,- Willingness to travel.- Entrepreneur mindset preferred and will have opportunity to grow with organization.- Willingness to Visit Corporate/Enterprises for direct appointments- Experience with direct field sales & enterprise / B2B sales- Experience in Bulk SMS/Bulk Email/Voice Calls are added advantage- Good Negotiation and Client coordination skills.- Excellent communication skills in English & Hindi with respective regional language.- Product Explanation, Cold Calling, Fixing Appointments- Lead Generation, Follow up Clients, Data collection - Responsible for Accurate & timely generation of Daily & Weekly leads- Good Negotiation and Client coordination skills. - Strong Communication Skills