Obtaining and updating lists of customer's contact details. Calling active and budding clients to encourage the purchase of car services. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Recording all successful and unsuccessful attempts to close sales. Handling inquiries over calls, online chat support, and email Providing company's information, details, and estimation of services offered Scheduling appointments Working on feedback and service reminder calls Pitching new services, offers, and the annual maintenance package to potential leads and current customers Coordinating with the technical team and vendors