Aum Advertising & Marketing

Vadodara, Gujarat

RESPONSIBILITIESThe Social Media Manager is responsible for the management, strategy and execution of client accounts. He/she will own the client relationship and will be responsible for end-to-end management of the clients social presence.Liaising with and acting as the link between the client and the agency, by maintaining a regular communication channelMeeting / discussing with clients to understand their requirements and communicating the same to the teamWorking with the team to conceptualize a social campaign that meets the clients briefManaging clients social media pages (posting content, responding to queries, supervising advertising efforts and reporting metrics)Presenting campaign ideas and budgets to the clientProviding inputs while creating digital campaigns and strategiesEnsuring that communication flows effectively within the agency team working on the accountRefining the details of campaigns and ensuring that clients challenges are being addressedPresenting creative work to clients for approval / modificationManaging budgets and campaign costsCreating reports for clients (campaigns and more)Monitoring the effectiveness of campaigns and taking necessary steps to optimize themArranging and attending meetings in order to maintain a healthy relationship b/w client and agencyCreating pitches, along with the creative teamAccountable for account success, delivery quality and client satisfactionPlay the role of collaborator in the team that works on a particular accountQUALIFICATION2+ years of professional experience in managing and growing social accountsAt least 1 year of experience in working within a digital, product or creative agencyExcellent client servicing skills, including oral and written communicationExceptionally strong interpersonal and client management skillsAn expert storyteller with superior presentation skills to effectively present and sell ideas to clients