AS Marine Shipping Management Pvt Ltd

Kalyani, Nadia

- Cold calling prospective customers to introduce products or services:The tele caller will be responsible for making calls to potential customers to inform them about the company's products or services in order to generate leads or sales.- Following up on leads generated by marketing campaigns:The tele caller will follow up on the leads generated through various marketing campaigns to convert them into sales opportunities.- Handling customer inquiries and resolving their issues:The tele caller will be required to address customer inquiries and resolve any issues they may have related to the products or services offered by the company.- Maintaining a database of customer information and interactions:The tele caller will maintain a record of all customer interactions and information in a database to track communication history and ensure efficient follow-up.Skills and Expectations:- Excellent communication skills:The tele caller should have strong verbal communication skills to effectively convey information to customers over the phone.- Ability to work well under pressure:The tele caller should be able to handle multiple calls and inquiries while maintaining a professional and courteous demeanor.- Basic computer skills:The tele caller should have basic proficiency in using computer systems and software for maintaining customer records and making calls.- Customer service oriented:The tele caller should have a customer-centric approach and be willing to go the extra mile to assist customers and resolve their issues.