ArtStory Ventures

Gurgaon, Haryana

Roles and ResponsibilitiesRegular coordination with international buyers from sample approval to the execution of bulk orders.Constructive negotiation with the vendors/suppliers for the requirements of the goods/accessories.Documentation and safe keeping of approved order records.Product Development- Sourcing, capacity planning, Time and action plan, costingProduction - Troubleshooting issues that come up in production, order managementMaintaining vendor relationshipStrong hold over the product categoriesMust have experience in the hard goods category.Good communication skill, presentable, smartAchieving business goals and revenue targets.Overseeing daily operations, managing budgets, and setting performance objectives.Developing and implementing business, marketing, and retail sales. To handle the individual buyer account. Follow-ups with factories. Buyer communication. Responsible for timely execution and dispatch of the order.

Find new sales opportunities via digital platforms (website, fan page, client databases)Build and maintain customer relationships and provide customer service (mostly via Email)Find new sales opportunities in International B2B e-commerce platformsfollow up and complete the B2B customer care cycle.Assist in order management: create shipping labels and marks as required, check shipping documents, work with suppliers and logistics partners.Assist in customer databases management and performance tracking.Contact potential customers to inform them about products by sending e- mailers and by telephoneAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the marketing team if requiredEnter and update customer information in the databaseKeep records of calls and sales