Apni Vidya

Aralia, Agartala

We are looking for a dedicated Tellecaller to join our team in Kolkata. This role is ideal for candidates who have experience or are willing to learn. As a Tellecaller, you will be responsible for engaging with customers over the phone and supporting them with their queries.**Key Responsibilities:**- **Making Outbound Calls:** Initiate phone calls to potential customers to introduce our products and services.- **Responding to Customer Inquiries:** Address questions from customers in a clear and helpful manner, ensuring they feel valued.- **Maintaining Accurate Records:** Keep detailed notes of customer interactions and feedback to help improve our services.- **Follow-Up Calls:** Reach out to customers after initial contact to encourage final decisions and gather additional feedback.- **Meeting Targets:** Work towards achieving daily and monthly call targets to contribute to team goals.**Required Skills and Expectations:**- Strong communication skills are essential; you should be able to speak clearly and confidently.- A pleasant and friendly phone manner is crucial to make customers feel comfortable during calls.- Basic computer skills to handle customer data and maintain records efficiently.- Ability to work independently and manage time effectively, especially while working from home.- A positive attitude and willingness to learn will help you thrive in this role.This position is full-time, and we encourage female candidates who have completed at least the 10th grade to apply.