Anthias Biopharma Pvt Ltd

Mumbai, Maharashtra

Job descriptionWe are looking for a Designer to design website, newsletters, banners for our US and Europe customers. The designer will be responsible for creating interactive programs that enhance a customer's experience with a brand and facilitate an enjoyable experience on the business's website. The designer also needs to have a working understanding of fonts, colors, designs, elements to enhance the brand's strength through the interface of a product.ResponsibilitiesCreate stunning designs with appealing storyboards.Create attractive weekly mailers for existing customers.Design the aesthetics to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts.Build storyboards to conceptualize designs and convey project plans to management.Identify and troubleshoot UX problems (e.g. responsiveness).Create surveys for research through various social media platforms to gather feedback on user's ease of use.Proficient with visual design programs such as Adobe, Photoshop, Coral draw.Ability to work effectively in a collaborative environment to create top-performing interfaces.Advanced problem-solving skills and the ability to optimize data for the best possible outcome.Ability to prioritize and manage multiple milestones and projects efficiently.Professional written and interpersonal skills.Continued education and research into UI trends and current design strategy and technology.Experience with coding and ability to troubleshoot using HTML, CSS will be preferred.

About the jobKey responsibilities:1. Build and execute social media strategy through competitive research,2. Draft emails3. Create written and visual content across several social media platforms4. Increase social media engagement across platforms5. Build and moderate social media communities by responding to comments and keeping members engaged6. Monitor key performance indicators (KPIs) like link clicks, likes, and other metrics of social media marketing campaigns7. Monitor and analyze trends and competitor performance8. Collaborate with agencies and influencers to improve ROI9. Research and write direct-to-response product pages for website and newspaper ads for our US and Europe customers, proofread, edit, and write social media engaging content10. Regularly develop various content types, including email, social media posts, blogs, and white papers11. Write around strategy/create storyboards and visualize graphics around contentSkill(s) requiredCreative WritingDigital MarketingEnglish Proficiency (Spoken)English Proficiency (Written)Search Engine Optimization (SEO)Social Media MarketingEarn certifications in these skillsLearn Social Media MarketingLearn SEOLearn Creative WritingLearn Business CommunicationWho can apply1. Must have worked as an editor in magazines or newspaper2. You must be a thinker innovator and web miner3. Excellent writing skills, visualizer, must have command of language4. Knowledge of social media like Facebook, Instagram, and Google will be preferred

Job Description for Customer Care Executive for Golden Chemist: 01. B.SC Pharma & M.SC Pharma Preferred. Primary Pharmacy phone coverage answering calls and handling to resolution. Answer assertion benefit questions from callers on both group and individual pharmacy products. 02. Providing client service and timely responses to customers via phone, online chat, and email.03. Guide and educate customers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries.04. Make outbound calls to customers on prescription orders and payment issues.05. Performs related duties: a. Reviews, updates and become familiar with new and revised benefit information, drug information or claim processing procedures.b. Be familiar with drug names and recognize new drugs as they are released and added to the ODS drug list.c. Resolve and record complaints, coverage determinations, appeals, and inquiries.d. Provide timely follow up and return calls when these are required.e. Answer calls within service level time.06. Ability to meet all CMS (Centre of Medicare & Medicaid Services) guidelines/deadlines as it pertains to Pharmacy benefits management.07. Performs special projects as assigned by Supervisor or Team Leader.08. Maintain the individual daily logs.09. Communication / Issue escalation to seniors if there is any in a timely manner.10. Excellent verbal and written communication skills and ability to interact professionally, patiently, and courteously with customers over the phone.11. Ability to work well under pressure with frequent interruptions and shifting priorities.12. Maintain confidentiality and project a professional business presence and appearance.13. Demonstrated ability to handle difficult, angry calls and benefits issues with little assistance.14. Ability to come to work on time and on a daily basis.