Anika Enterprises

Samrala Chowk, Ludhiana

- Key responsibilities:1. Making outbound calls to prospective customers: The primary responsibility of a Telecaller is to make outbound calls to potential customers to share information about products or services offered by the company.2. Answering incoming calls from customers: Telecallers must also handle incoming calls from customers, address their queries or concerns, and provide them with necessary information.3. Following up with customers: It is important for Telecallers to follow up with customers who have shown interest in the company's offerings to convert them into actual sales.4. Maintaining records of calls and sales: Telecallers need to keep detailed records of all calls made, outcomes of those calls, and any sales or leads generated.5. Meeting call volume and sales targets: Telecallers are expected to meet specific call volume and sales targets set by the company.- Required skills and expectations:1. Good communication skills: Telecallers should have excellent verbal communication skills to effectively interact with customers over the phone.2. Knowledge of phone banking: Knowledge of phone banking processes and procedures is essential for this role.3. Ability to handle rejection: Telecallers should have the ability to handle rejection from customers and remain motivated to achieve sales targets.4. Strong persuasion skills: Telecallers must possess strong persuasion skills to convince customers to purchase products or services.5. Attention to detail: It is important for Telecallers to pay attention to detail while maintaining records of calls and sales.