Amy Soul

Ashirwad Enclave, Dehradun

Daily Routine: Log in at the right time every day. Keep your systems, scripts, and product knowledge up to date before your call.Script Adherence: Practice the script provided by the company, but make it flexible to suit the customer's needs rather than reading it robotically.Patience: Many customers may get angry or refuse immediately. Always maintain a polite tone and never argue.Active Listening: Don't just say your own thing, but listen carefully to the customer's problems and needs. This quickly builds trust with the customer.Follow-up Discipline: Make a note of every call in a diary or CRM tool. Follow up after a set interval, even for customers who say no.Target Focus: Manage your time effectively to meet your daily calling target (e.g., 100-150 calls) instead of taking frequent breaks