Responsibilities: Inbound/Outbound Calls II Data Entry Inform customers about the company's products/services and offers Manage inbound/outbound customer calls in a timely manner Generate leads that develop into new customers Identify customers needs and wants, clarifying information whenever possible Maintaining and updating database with relevant customer information Comfortable with working on laptop/desktop, entering data etc
Responsibilities of candidates include: responds to customer complaints evaluates and resolves problems of the customer assists in installing the equipment analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands