Aimore Technologies

Medavakkam, Chennai

EXCELLENT OPPORTUNITY TO WORK WITH US!*Graduate freshers can also apply !!Aimore Technologies is a premier software training institute in Chennai, offering industry-focused IT training programs with a 100% placement guarantee. Join us in empowering students to achieve their career goals.Responsibilities:For Customer Relations Officer the candidate will need to:Act as the primary point of contact for students ensuring exceptional training programs.Understand and address student inquiries about training programs, placements, and schedules.Build and nurture strong relationships with prospective and existing students to ensure satisfaction and engagement.Calling out students and helping them complete their profileHelp in resolving students queriesInteract with students by phone, e-mail and online chatAssist in promotional activities and student onboarding processes.Gather feedback from students to improve training and service quality.Requirements:1. Min Qualification - Graduate2. Strong verbal and written communication skills3. Passionate and self-driven4. Strong integrity and work ethics5. Well versed with computers6. Prior experience in Customer service or Customer Facing job will be an added advantageActive listening: Listening to customersProblem solving: Using critical thinking, decision-making, creativity, and information processing to solve problemsAttention to detail: Paying close attention to detailTeamwork: Working well in a team7. Flexible with Shifts (for female its Day Shift)QualificationsBachelor's degree in Business Administration, Marketing, or a related field.Proven experience in customer relationship management or a similar role.Strong communication and interpersonal skills.Proficiency in using CRM tools and Microsoft Office Suite.Ability to handle student queries with empathy and professionalism.