Aerolith Business Pvt.Ltd

Noida, Uttar Pradesh

Greetings from Aerolith Business Pvt. Ltd. We are hiring for Business Development Executive Profile (Voice Process Outbound) in Night Shift.Interview Venue: Aerolith Business Pvt. Ltd.,B-113, Ground Floor, Sector- 64, Noida, UP (Nearest Metro Station 59)Job Description: To make outbound calls to international customers. Lead Generation and follow up. Healthcare Process. Outbound Process. Fresher/Experience, graduate/under graduate can apply.Skills Required: Required Good Communication Skill. Active Listener. Required Good Convincing Skill.Candidates should be comfortable with: Comfortable to work in Night Shift. Shift Timing: 7 pm to 4:30 am. 6 Days WorkingSalary Details: INR 1.50 LPA TO INR 2.00 LPAAdditional Benefits: Cab Drop Facility. Incentives.Why should you join us? Increment Plan as per Work Performance. After 6 months able to apply for Internal Job Posting. Yearly Fun Trips, Monthly Fun Activity. Friendly Work Environment, Interactive Training Programs.References are also welcome...

Greetings From Aerolith Business Pvt. Ltd. We Are Hiring For Team Lead Position In International Healthcare Voice Process (Night Shift). Interview Venue:Aerolith Business Pvt. Ltd.,B-113, Ground Floor, Sector- 64, Noida, UP (Nearest Metro Station 59) Job Description: Creating An Inspiring Team Environment With An Open Communication Culture. Setting Clear Team Goals. Delegating Tasks And Set Deadlines For Your Internal Team. Oversee Day-To-Day Operation. Monitor Team Performance And Report On Metrics.Motivate Team Members.Discover Training Needs And Provide Coaching. Listen To Team Members Feedback And Resolve Any Issues Or Conflicts. Monitoring The Performance Of Agents. Managing Team Performance And Progress.Managing And Monitoring Staff Attendance.Managing Team Performance And Progress. Skills Required: Team Handling Experience, Leadership Skills,Good Oral And Written Communication Skills, Motivational Skills, Sales Skills,Self-Motivated.Strong Relationship Building. Active Listener. Customer Handling Skills. Candidates Should Be Comfortable With: Comfortable To Work In Night Shift.Shift Timing: 7 Pm To 4:30 Am. 6 Days WorkingSalary Details: 15k To 20k In Hand Additional Benefits: Cab Drop Facility.Incentives.Why Should You Join Us? Increment Plan As Per Work Performance. After 6 Months Able To Apply For Internal Job Posting.Yearly Fun Trips, Monthly Fun Activity. Friendly Work Environment, Interactive Training Programs.

Job Description:1.The QA needs to monitor outbound call responses to assess associates demeanor, customer service performance, and conformity to company policies and procedures.2.Performs call monitoring and provides trend data to site management team.3. Uses quality monitoring data management system to compile and track performance at team and individual level.4. Coordinates and facilitates call calibration sessions for Business Associate. Provides feedback to call center team leaders and managers.5. Perform other duties as assigned.6. Excellent verbal, written and interpersonal communication skills.7. Outstanding customer service skills and dedication to providing exceptional customer care.8. Must be self-motivator and self-starter.9. Focus on quality and customer service.10. Exceptional listening and analytical skills.11. Solid time management skills.12. Must be able to effectively deal with people at all levels inside and outside of the Company.13. Must be proficient with Microsoft Office (intermediate Word, basic Excel).14. Training new candidate for projects and also verifying leads when needed.15. Ensure new hires take on basic sales training courses, including communication and process training.16. Maintain updated records of training curricula and material.Requirements :1.Good communication skills.2.Ability to work with others in a close manner.3.Good computer skills.4.Good multi-tasking skills.5.Active Listening skills.6.Candidates should be comfortable with Night Shift.About companyWe are an International Business Process Outsourcing Company into US Healthcare Domain.Why should you join us? Increment Plan as per Work Performance. After 6 months able to apply for Internal Job Posting. Yearly Fun Trips, Monthly Fun Activity. Friendly Work Environment, Interactive Training Programs.