AE Telelink System Ltd

Noida Sector 8

As a Field Service Technician, you will be responsible for providing high-quality technical support and repair services to our clients in Raipur. Your role will primarily involve resolving issues and maintaining equipment at customer locations.**Key Responsibilities:**- **Installation and Setup:** You will install and configure equipment at customer sites, ensuring everything functions correctly from the start.- **Troubleshooting:** You will diagnose and resolve technical issues that arise with equipment, allowing clients to continue their operations with minimal disruption.- **Regular Maintenance:** Conduct routine maintenance checks on equipment to prevent potential failures and prolong lifespan, ensuring reliability for clients.- **Technical Support:** Provide on-site technical support and assistance to customers, addressing their concerns and questions professionally.- **Documentation:** Keep detailed records of service visits, including problems encountered, solutions provided, and any parts replaced, to maintain an accurate service history.- **Customer Training:** You will train clients on how to properly use and maintain their equipment, encouraging best practices for efficient use.**Required Skills and Expectations:**- You should possess a diploma in a relevant technical field and have between 1 to 2 years of experience in a similar role.- Strong problem-solving skills are essential for troubleshooting and resolving technical issues effectively.- Excellent communication skills are important, as you will interact with clients and explain technical information clearly.- You should be detail-oriented and organized to manage multiple service calls efficiently.- A willingness to learn and adapt to new technologies is necessary to stay current in the field.