Abn Info

Kudlu Gate, Bangalore

Inform customers about the company's products/services and offers Manage inbound/ outbound customer calls in a timely manner Generate leads that develop into new customers Identify customer's needs and convince the customer to buy the product/service Gain comprehensive product/service knowledge and clarify information wherever requiredExp: 0.3 to 0.10 Years

Supervising and coordinating the activities of team members Ensuring that team members adhere to the banks policies and procedures Monitoring and reporting on team performance Identifying and resolving any team issues and conflicts Liaising with other departments to ensure the smooth running of the team Training and developing team members Setting and achieving team objectives Creating and implementing strategies to increase customer satisfaction Maintaining accurate records and data Ensuring compliance with applicable laws and regulations

1. To make outbound calls on the data given.2. To acquire leads and follow up with them diligently. 3. End to end cycle - Call to closure.4. Handle bank customer enquiries.