A.G.E.S Learning Solutions

Kochi, Kerala

Initiate calls requesting status of claims in queue.Contact insurance companies for further explanation of denials and underpayments.Take appropriate action on claims to guarantee resolution.Ensure accurate and timely follow-up where required.Document actions taken in claims billing summary notes.To prioritize the pending claims for calling.To make a physical call by following the international norms and applicable rules for confidentiality and compliance.Handling patients' billing queries and updating their account information.Post cash and write off the contractual adjustments accordingly while working on the accounts.Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.