Customer Service: Greet the customers and ascertain the customer needs and wants. Help the customer in finding the right apparel within the store. Answer any customer query regarding the store, products and services.Explain the CRM program to the customers. Visual Merchandising: Replenishment of the stocks to maintain the proper symmetry.Cash Management: Cash and Credit Card Settlement. Manage the point-of-sale processes including software operation. Bag or package the purchase made by the customers.Standard Operating Procedures: Global Count of the entire merchandise present in the store. Recording the manual done transactions the previous day into the computer at the day open. Self-appraisal to be submitted to the store manager. Stock replenishment at the start of the day.Achieving the Sales targets: Meet the individual targets set by the store manager. Act as a team-player in increasing the sales of the store. Achievement of KPIs.Competencies: Achievement Orientation, Self Confidence, Teamwork, Customer focus, Service Orientation and planning skills.
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