5K Network

Coimbatore, Tamil Nadu

Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionNote: Languages Known - Tamil, English, Kannada or Telugu

Bachelors degree is required.Ability to develop good relationships with current and potential clients.Excellent leadership and communication skills.Experience in project management and/or sales.Knowledge of productivity tools and software.High attention to detail and a focus on fact-based decision making.