3 steps aviation

Kolkata, West Bengal

Key ResponsibilitiesSafety and security-related dutiesSafety equipment checks, to ensure their availability and functionalitySafety demonstrations to passengers prior to take-ofSecuring of aircraft doors prior to take-off and ensuring that the cabin is free of loose items which might impede emergency evacuationEnsuring that passengers follow safety procedures to prevent hazards mid-flightProvide assistance to passengers during emergency situations such as performing first aid and giving instructions for emergency evacuationsInflight service dutiesPre-boarding tasks such as checks on the availability of required food and beverage as well as inflight amenity itemsBoarding of customers, welcoming and directing them to seats, providing assistance with stowage of carry-on luggage and where necessary, serving of welcome drinksServing of meals and beverages, including preparation of drinks, food heating/plating, food distribution and post-service collectionEnsuring that aircraft cabins and toilets are clean and replenished during flightsMaking announcements and answering customer queries during the flightSeeing to customers comfort by distributing identified amenities as stipulated via guidelines or on request basisRespond to customer requests and fulfill them as much as possibleEnsure orderly disembarkation of customers after landingSkills & AttributesRecognize cultural differencesRecognize Individual needsRepresent Vistara in a professional mannerMaintain up to date knowledge of current safety & security requirementsMaintain knowledge of service procedures & company policies