2Q Profssional & Management Services Pvt. Ltd.

Alambagh, Lucknow

1.Candidate should have knowledge regarding MS office( MS Excel/MS Word/MS Powerpoint)2.Candidate must have done graduation/post graduation.3.Should have good communication skills (Hindi & English)4.Should have management skills.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our services inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Ensure customer satisfaction and provide professional customer support.