Deliver growth on key metrics like asset, NII and Fee Income
Striving to be the customer’s sole/primary banker by cross selling products and solutions across retail land wholesale banking
Ensuring quality new to Bank business is sourced while retaining the current portfolio
Managing different lead generation channels like branches, products teams, sales channel, etc.
Monitoring & maintaining the portfolio health and minimizing DPDs by ensuring frequent customer interaction.
Working closely with the Credit & Collections teams to monitor early warning signals and devising an exit plan for stressed accounts
Ensuring compliance to both the Regulator’s and the Bank’s internal guidelines