Warehouse Executive - Chennai

Job Summary:

The Warehouse Executive is responsible for overseeing day-to-day warehouse operations for an eCommerce business, ensuring accurate inventory control, timely order fulfilment, and smooth coordination between inbound, storage, and outbound activities. This role focuses on efficiency, accuracy, and meeting fast-paced eCommerce delivery timelines.

Job Description:

Fulfilment Centre Operations

Oversee inbound, put-away, storage, picking, packing, and outbound dispatch operations.

Ensure same-day/next-day dispatch as per marketplace SLAs.

Manage high SKU count and fast-moving inventory efficiently.

Optimize workflow to handle peak sales periods (sales events, festive rush).

Inventory Control & Systems

Maintain real-time inventory accuracy using WMS/OMS systems.

Monitor inward GRN, binning, cycle counts, and reconciliation.

Handle inventory discrepancies, damages, short/excess cases, and shrinkage.

Coordinate stock transfers, RTVs, and liquidation processes.

Workforce & Productivity Management

Supervise shift-based warehouse staff, team leads, and temporary manpower.

Plan manpower for daily volumes, peak demand, and night shifts.

Track productivity metrics such as pick rate, pack rate, and order throughput.

Train teams on barcode scanning, handheld devices, and SOP compliance.

Quality, Returns & Reverse Logistics

Ensure zero-defect picking and packing to minimize RTOs and customer complaints.

Manage customer returns, QC checks, re-inwarding, and disposition.

Ensure marketplace packaging, labelling, and documentation standards are followed.

SLA, Metrics & Reporting

Monitor daily KPIs: order processing time, fill rate, inventory accuracy, and aging.

Prepare daily dashboards and operational MIS reports.

Analyze bottlenecks and implement continuous process improvements.

Safety, Compliance & Audit

Maintain warehouse safety, 5S standards, and compliance with audit requirements.

Ensure adherence to marketplace guidelines, security norms, and loss prevention.

Handle internal and external audits smoothly.

Coordination & Stakeholder Management

Coordinate with transportation partners, hub teams, and last-mile delivery teams.

Work closely with customer support and category teams for issue resolution.

Act as the escalation point for operational challenges.

Required Skills & Qualifications

Bachelors degree or diploma in logistics, supply chain,

to of experience in warehouse operations, preferably in eCommerce.

Strong knowledge of inventory control and order fulfilment processes.

Experience with WMS/ERP systems and basic MS Excel.

Good leadership, communication, and problem-solving skills.

Ability to work in a fast-paced, high-volume environment.

Knowledge in marketplace Amazon, Amazon seller central , Flipkart

Job Types: Full-time, Permanent

Work Type: Work from Office

General Shift: 09:30 to - Monday to Saturday

Schedule: Day shift

Job Location: Redhills , Chennai

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  Diploma (Export/Import)

• Role

  Warehouse Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  redhills