User Research & Persona Development Associate

Key Responsibilities

Conduct qualitative and quantitative user research.


Design and execute customer interviews and surveys.


Analyze user behavior, needs, motivations, and pain points.


Create detailed customer personas and user segments.


Develop customer journey maps and empathy maps.


Research competitors and industry trends.


Work closely with founders, product, and marketing teams.


Prepare professional reports, presentations, and actionable recommendations.


Maintain research documentation and insights repository.


Recommend product and marketing improvements based on user findings.


Required Skills

Strong analytical and critical thinking skills.


Excellent communication and interviewing abilities.


Experience conducting user research, market research, or customer insights projects.


Ability to synthesize data into clear personas and recommendations.


Familiarity with tools such as Google Forms, Excel, Notion, Miro, Figma, Dovetail, or similar research tools.


Self-driven and comfortable working in a startup environment.


Preferred Qualifications

Background in Psychology, Sociology, Marketing, UX Research, Human-Centered Design, Business, or related fields.


Experience building user personas for startups, digital products, apps, or e-commerce platforms.


Portfolio or examples of previous research work.


Employment Type

Full-time Contract (Initial 2-3 Months)


Potential conversion to Permanent Employment based on performance


Compensation

You mentioned 10,000 to 15,000 INR per month. For clarity:

Compensation: ₹10,000 - ₹15,000 per month (depending on skills, experience, and demonstrated capabilities).

Success Metrics

The candidate will be evaluated based on:

Number and quality of customer interviews completed.


Quality and depth of user personas created.


Accuracy and usefulness of research insights.


Stakeholder satisfaction with research outputs.


Ability to translate findings into actionable business recommendations.


Ideal Candidate

Someone who has 2-3 years of experience and is curious about people, enjoys understanding customer behavior, and can transform research findings into professional user personas that help shape product and business decisions.

• Experience

  2 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.Com, B.Sc)

• Role

  User Research & Persona Development Associate

• Industry Type

  Software Product

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home