User Research & Persona Development Associate

Key Responsibilities

* Conduct qualitative and quantitative user research.


* Design and execute customer interviews and surveys.


* Analyze user behavior, needs, motivations, and pain points.


* Create detailed customer personas and user segments.


* Develop customer journey maps and empathy maps.


* Research competitors and industry trends.


* Work closely with founders, product, and marketing teams.


* Prepare professional reports, presentations, and actionable recommendations.


* Maintain research documentation and insights repository.


* Recommend product and marketing improvements based on user findings.


Required Skills

* Strong analytical and critical thinking skills.


* Excellent communication and interviewing abilities.


* Experience conducting user research, market research, or customer insights projects.


* Ability to synthesize data into clear personas and recommendations.


* Familiarity with tools such as Google Forms, Excel, Notion, Miro, Figma, Dovetail, or similar research tools.


* Self-driven and comfortable working in a startup environment.


Preferred Qualifications

* Background in Psychology, Sociology, Marketing, UX Research, Human-Centered Design, Business, or related fields.


* Experience building user personas for startups, digital products, mobile apps, or e-commerce platforms.


* Portfolio or examples of previous research work.


Employment Type

* Full-time Contract (Initial 2-3 Months)


* Potential conversion to Permanent Employment based on performance


Compensation

You mentioned 10,000 to 15,000 INR per month. For clarity:

Compensation: ₹10,000 - ₹15,000 per month (depending on skills, experience, and demonstrated capabilities).

Success Metrics

The candidate will be evaluated based on:

* Number and quality of customer interviews completed.


* Quality and depth of user personas created.


* Accuracy and usefulness of research insights.


* Stakeholder satisfaction with research outputs.


* Ability to translate findings into actionable business recommendations.


Ideal Candidate

Someone who has 2-3 years of experience and is curious about people, enjoys understanding customer behavior, and can transform research findings into professional user personas that help shape product and business decisions.

• Experience

  2 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.Com, B.Sc)

• Role

  User Research & Persona Development Associate

• Industry Type

  Software Product

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home