Unit Incharge

Jardine Henderson Ltd

Corporate client acquisition and retention.

Develop and maintain strong, long-term relationships with key clients in the pest control industry.

Identify opportunities for revenue growth within existing key accounts by offering additional services or expanding service coverage.

Develop and execute strategic account plans for each key account, outlining objectives, tactics, and timelines.

Act as the main point of contact for key clients, addressing their inquiries and concerns promptly.

Identify opportunities for upselling or cross-selling additional pest control services or products.

Negotiate contracts and service agreements with key clients, ensuring that terms are favorable for both parties.

Stay informed about industry trends, market conditions and competitor activities.

Use market insights to develop strategies that give the company a competitive edge.

Monitor key account performance against established KPIs (Key Performance Indicators) and targets. Take corrective actions when necessary to ensure client satisfaction and contract compliance.

Act as a liaison between the client and internal teams to resolve any issues or disputes quickly and effectively.

Ensure that all services and activities related to key accounts comply with relevant industry regulations and safety standards.

Gather feedback from key clients to continuously improve services and address any concerns promptly.

Managing monthly billing volume.

Ensuring brand consistency.

Collecting and analyzing sales data and trends.

Maintaining high customer satisfaction ratings, according to company standards.

Liaising with sales and marketing departments to set and implement strategies for new products.

Stay up to date with internal and external developments and suggest new ways to increase sales.

Establishing productive, professional relationships with premier customer accounts; coordinating the involvement of company personnel, including support, service and management resources

Debtor collection

Experience : 3 - 5 Years

No. of Openings : 1

Education : B.Sc

Role : Unit Incharge

Industry Type : Manufacturing / Production / Quality

Gender : Female

Job Country : India