* should have good knowledge domestic destinations especially north & south india
* should have excellent communication skills
* reservations
* amendments
* hotel confirmation
* web confirmation e-mails
* adding special request
* marketing scheme and assistance
* taking payment by electronic payment gate way
* handling calls and resolving passenger’s queries regarding booking confirmation, change in travel plans re-issues, tour rates and cancellations, seats , wheel chair and meal request.
* providing excellent customer service to existing & potential clients, maximizing the opportunity for repeat business.
* improve visibility of the product and update information on destination.
* guiding clients on destinations and making arrangements for transportations, hotel accommodations, car rentals.
* responsible to achieve sales targets and maintain high yield revenues.
* provide regular and effective timely updates to agents through regular visits, tele-calling & emails..