Trainer

IndiaMart Intermesh Limited

1 - 3 Years
10 Openings
Not Disclosed
Face-to-Face interview
Delhi

Key Skills

Excel Sheet Excel Powerpoint Powerpoint BPO Experience BPO Trainer

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Job Description

job description

 communicating with teams,managers & relevant stakeholders to identify training needs

 design content & develop training programs(in house/outsourced) for employees

 train new joiners on indiamart product & processes

 track and report completion of training sessions

 publish monthly/quarterly training reports

 deliver training updates to the business

 revise and update the content when required

 design and develop the regular assessments to understand the effectiveness of the training

 track individual performance during and after the trainings and conduct refresher sessions on need basis

 should be aware about bpo training matrices, tna, tni, attrition, nht/pkt refresher