we are seeking a dynamic and experienced travel/tour consultant to join our team. as a travel/tour consultant, you will play a crucial role in creating memorable and seamless travel experiences for our clients. your responsibilities will include:
client consultation:
engage with clients to understand their travel preferences, interests, and requirements.
provide expert advice on destination options, travel itineraries, and accommodation choices.
itinerary planning:
develop customized travel itineraries based on client preferences, budget constraints, and travel restrictions.
ensure itineraries include a variety of activities and attractions to meet diverse client interests.
reservation management:
handle bookings for flights, accommodations, transportation, and other travel-related services.
confirm reservations and provide clients with detailed travel documentation.
destination knowledge:
stay informed about global travel trends, visa requirements, and local regulations.
provide up-to-date information on various destinations, including cultural highlights, attractions, and local cuisine.
customer service:
offer excellent customer service before, during, and after the trip.
address client concerns and inquiries promptly and professionally.
budget management:
work with clients to establish and manage travel budgets.
source cost-effective options while maintaining high-quality standards.
collaboration:
coordinate with travel partners, airlines, hotels, and tour operators to secure the best deals and services for clients.
problem resolution:
proactively identify and resolve any issues or challenges that may arise during the travel process.
sales and marketing:
contribute to the promotion of travel packages and services.
actively participate in marketing initiatives to attract new clients.
documentation and record keeping:
maintain accurate records of client interactions, reservations, and travel details.
ensure compliance with company policies and industry regulations