Freshers For Ticketing Manager - Kolkata

We are looking for enthusiastic individuals to join our team in Kolkata as Ticketing and Reservations staff. This role is ideal for freshers who have completed their 10th grade and are eager to start a career in the travel and hospitality industry.

Key Responsibilities:

- **Booking Management**: Assist customers with making travel reservations for flights, hotels, and other services, ensuring accuracy and adherence to company policies.

- **Customer Support**: Provide excellent customer service by answering queries via phone, email, or in person, handling complaints, and offering solutions to meet customer needs.

- **Ticket Issuance**: Process ticketing forms and ensure that all necessary details are captured correctly to produce valid tickets for travel.

- **Database Maintenance**: Keep records of bookings and customer interactions updated in the system, ensuring that all information is accurate and easily retrievable.

Required Skills and Expectations:

Candidates should have a strong understanding of customer service principles and the ability to communicate clearly and professionally. Attention to detail is important since accurate bookings are critical to customer satisfaction. Basic computer skills are necessary to manage reservations and maintain databases effectively. Additionally, candidates should have good problem-solving skills, be quick learners, and demonstrate a positive attitude towards teamwork and collaboration. A passion for travel and eagerness to grow within the industry will be beneficial.

• Experience

  Fresher

• No. of Openings

  55

• Education

  10th Pass

• Role

  Ticketing & Reservation Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  Kolkata