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Airline Ticket Agent

Shine Airways



(6 Reviews)

1661 applicants

Posted 30+d ago

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Job highlights

Provide courteous and professional customer service to enhance the passenger experience. .

Job match score

Early Applicant

Key Skills: good communication

Location: Parkstreet

Work Experience : Fresher

0 - 1 Years

Vacancy: 48

Not disclosed

Noida

Key skills

flight,travel insurance,ground staff activities,customer service,international ticketing,tourism,aviation,air ticketing,sales,holiday packages,ticketing,iata,galileo,amadeus,hotel booking,gds,reservation,airlines,domestic ticketing

Job description

What youll do

Assist passengers with booking reservations, issuing tickets, and processing payments.

Provide information on flight schedules, fares, baggage allowances, and travel policies.

Check-in passengers and their baggage; ensure compliance with security and safety regulations.

Resolve booking discrepancies, seat assignment issues, and other customer inquiries.

Handle changes to flight itineraries, including rebooking flights and issuing new tickets.

Assist passengers with special needs, including unaccompanied minors and passengers with disabilities.

Coordinate with airline staff, ground crew, and airport authorities to ensure smooth passenger flow.

Promote and sell ancillary products and services, such as travel insurance and upgrades.

Maintain accurate records of ticket sales, passenger interactions, and flight transactions.

Provide courteous and professional customer service to enhance the passenger experience.

Industry type

Aviation

Department

Sales & Business Development

Role

Telesales

Role category

Retail & B2C Sales

Employment type

Full Time, Permanent

Education

Any Graduate, Any Postgraduate 10th pass 12th pass

• Experience

  0 - 1 Years

• No. of Openings

  48

• Education

  Higher Secondary, Secondary School

• Role

  Ticketing Agent

• Industry Type

  Advertising / MR / PR / Events

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Park street