As a Ticket Checking Staff member in Kolkata, you will play a vital role in ensuring smooth and efficient ticket validation for our passengers. Your primary responsibilities will include:
- Checking Tickets: Verify the validity of tickets presented by passengers to ensure they are authorized to travel.
- Assisting Passengers: Provide friendly assistance to travelers, answering their questions and guiding them through the ticketing process.
- Maintaining Order: Help maintain an orderly queue and ensure that all passengers are able to board in a timely manner.
- Reporting Issues: Identify and report any ticketing issues or discrepancies to the management for quick resolution.
- Ensuring Compliance: Follow all company policies and procedures related to ticket checking and passenger management.
To be successful in this role, you should possess the following skills and qualifications:
- Education: You should have completed at least your 12th grade education.
- Communication Skills: Strong verbal communication skills are essential to explain processes and interact positively with passengers.
- Attention to Detail: A keen eye for detail is important for accurately checking tickets and identifying discrepancies.
- Customer Service Attitude: A friendly and approachable demeanor is necessary for providing excellent service to travelers.
- Team Player: Being able to work well with others in a busy environment is crucial for maintaining efficiency.
This full-time position is office-based, and we are seeking female candidates with little to no prior experience, as training will be provided.