We are looking for an enthusiastic Ticket Checking Staff member to join our team in Shillong Cantonment. This position is ideal for individuals who have recently finished their education and are eager to gain experience in customer service and ticket management.
Key Responsibilities:
- Inspect Tickets: Review tickets for authenticity and validity before entry to ensure all passengers have the correct documentation.
- Assist Passengers: Provide friendly and helpful assistance to passengers who may have questions or require guidance about their tickets and travel plans.
- Report Issues: Identify and report any discrepancies or issues related to ticketing immediately to maintain smooth operations.
- Maintain Order: Help manage queues and assist with crowd control during peak times to ensure a safe and organized environment for passengers.
- Communicate Policies: Clearly explain ticketing policies and regulations to passengers to avoid confusion and ensure compliance.
Required Skills and Expectations:
Candidates should have a minimum of a 12th-grade education and be comfortable working in a team-oriented environment. Strong communication skills are essential as you will interact with diverse groups of people daily. Basic computer knowledge is preferred for managing ticket-related tasks. Candidates should possess a positive attitude, attention to detail, and the ability to resolve conflicts calmly. Flexibility in working hours, including weekends and holidays, is expected to meet the demands of peak travel times.
Experience
0 - 1 Years
No. of Openings
21
Education
12th Pass
Role
Ticket Checking Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 28 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Travel Allowance (TA), Accommodation