Tellecaller - Full Time Freshers

As a Tellecaller, you will play a vital role in connecting with potential customers and providing them with information about our products and services. This position is suitable for recent graduates seeking their first career opportunity or individuals with up to two years of experience.

Key Responsibilities:

1. **Customer Outreach:** Make outbound calls to potential customers, introducing them to our offerings and gathering their feedback. This helps in assessing customer needs and understanding market demands.

2. **Information Sharing:** Provide clear and accurate information about products, services, and promotions, ensuring customers have a good understanding of what we provide.

3. **Lead Generation:** Identify and qualify potential leads through effective communication. Engage customers and gather their contact information for further follow-up.

4. **Data Management:** Maintain accurate records of calls and interactions in our database. This involves updating customer information and tracking call outcomes to support sales efforts.

5. **Problem Resolution:** Address customer inquiries and concerns promptly. This includes providing solutions or directing issues to appropriate teams when necessary.

Required Skills and Expectations:

Candidates must possess strong verbal communication skills, enabling them to engage customers positively. A good understanding of customer service principles is beneficial. You should be comfortable working in a fast-paced environment and able to handle rejection with resilience. Familiarity with basic computer applications and data entry tasks is necessary. A proactive attitude and a willingness to learn are essential for success in this role.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Tellecaller

• Industry Type

  IT Services & Consulting

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office