Responsibilities:
1. Making outbound calls to potential customers to promote products or services
2. Answering incoming calls from customers and addressing their queries or concerns
3. Identifying and escalating priority issues to the appropriate team member
4. Keeping accurate records of all interactions with customers
5. Following up on customer inquiries not immediately resolved
6. Meeting daily and monthly targets for call volume and sales
7. Providing excellent customer service and maintaining a positive attitude at all times
8. Updating customer