responsibilities
we're looking for an admissions counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.
as an admissions counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. you must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
roles & responsibilities
• providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
• identifying references through the existing customer base to increase the sales pipeline
• details pertaining to lead discussions & conversion should be updated real-time on crm
• responsible for adherence of the inside sales process, tools and data management.
• meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
• handle objections and price negotiation in order to generate sales revenue.
• maintain effective communication till the time learner is onboarded