Telesales Executive

Xodious Network Technologies

Customer Support Executive Requirements: A bachelors degree. Excellent interpersonal and written and oral communication skills. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. Customer Support Executive Responsibilities: Answer phone calls in a more professional manner and provide information about products and services as required by the callers They are responsible for taking ownership on customer complaints and give a call back post resolution. Render administrative support to other customer care team members when the need arises, or as instructed Follow up customers and their complaints; ensuring that customers requests are attended to accordingly Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark Identify tasks critical to keeping customer satisfaction levels in check Ensure maximized productivity and minimized costs

ADDITIONAL SKILLS REQUIRMENT

Rotational Shift /Rotational OFF

Experience : 0 - 5 Years

No. of Openings : 25

Education : Any Bachelor Degree

Role : Telesales Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India