Interview For Telecounsellor || 10th Pass - Freshers

As a Telecounsellor, you will play a vital role in providing guidance and support to individuals seeking information and advice. This position is located in Chandigarh and is suitable for female candidates.

Key Responsibilities:

- **Conduct Outbound Calls**: Reach out to potential clients to discuss their needs and how our services can assist them. Effective communication is essential to establish rapport and trust.

- **Provide Information**: Clearly explain the services offered and assist clients in understanding the benefits. You will need to be knowledgeable about the services to answer questions confidently.

- **Assess Client Needs**: Listen to clients’ concerns and gather relevant information to better understand their situation. This will help in offering tailored solutions that meet their requirements.

- **Maintain Records**: Keep accurate records of all calls and client interactions. This documentation is crucial for tracking progress and following up with clients.

- **Follow Up**: Stay in touch with clients after initial calls to check their progress and offer additional support. Regular follow-ups can help build lasting relationships.

Required Skills and Expectations:

- Strong Communication Skills: You should be able to express yourself clearly and listen actively. This will help you interact effectively with clients.

- Patience and Empathy: You must understand client emotions and show support. Being patient can improve client experience significantly.

- Basic Computer Skills: Familiarity with computers and data entry is essential for maintaining records.

- Team Player: Willingness to collaborate with colleagues to achieve common goals is important in this role.

- Willingness to Learn: As a new professional, being open to learning and adapting is crucial for success in this position.

• Experience

  0 - 3 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Telecounsellor

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, Mobile Allowance, Internet Allowance

• Walk-in interview location

  9'c chandigarh

• Walk-in Date

  06/08/2026 - 20/08/2026

• Walk-in Time

  10:30 AM - 03:30 PM