Team Leader

Key Responsibilities:

• Excellent Communication.

• Should have handled min 15 to 20 agents as team lead.

• Experience in handling inbound & outbound calls

• Should have experience in Domestic process.

• Should handle the team weekly reviews and encourage team to meet organizational goals

• Responsible for staff retention within the team.

• Should be only from a BPO voice process

• Complete monitoring of the team and team performance.

• Managing day to day planning, operational challenges and solving problems of a team of agents..

• Maintenance of the data records, meeting revenues & targets

• Experience

  1 - 4 Years

• No. of Openings

  3

• Education

  Graduate

• Role

  Telecalling Team Leader

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office