• generates and processes new sales leads as necessary.
• answers phone calls from customers and deals with problems as they arise.
• takes sales information and puts it into an easily readable format.
• follows up with customers to make sure that they are satisfied with a particular product.
• prepares proposals and communications in consultation with various stakeholders.
• keeps the customers and new inquiries in check and continues with follow up and support.
• makes sure that sales persons are on track with sales goals.
• meets with other departments to make sure that sales people are doing their job correctly.
• provides any necessary data or reports to the sales team.
• exerts attention to detail, as customers may have the same problems; reports the problems, as necessary.
• arranges appointments with clients and sales team.
• acknowledges customers by responding to emails, texts, and phone calls.
• updates all contact information for clients.
• deals with any customer complaints and resolves the issue, as necessary.
• arranges travel and accommodations for any sales person that is meeting clients outside of the office.
• does any necessary administrative work including filing reports or presenting sales team with necessary documents.