International Telecaller

HGS

Roles and Responsibilities

Level one technical support for leading Internet Service Provider for US client

Troubleshooting incident management, Risk management,

Resolving network issues for B2B, B2C customers

Will be working for one of largest and leading Internet Service Provider in US

Will be in-charge in Software and Hardware installation

Providing timely and accurate customer feedback

Following up with clients to ensure the problem is resolved

Desired Candidate Profile : Graduate/Undergraduate

Experience: 0 - 1 year

Perks and Benefits

Attractive & appealing incentives.

Pick up and drop @ your door step

Classroom training with highly expertise

On Job Training on live scenarios

RNR, Spot Awards

Employee friendly environment with recreational facilities

Fun activities unlimited

Shift: US Rotational 5 days working and 2 weekly off

HR Contact Person:

Experience : 1 - 2 Years

No. of Openings : 50

Education : Higher Secondary, Any Bachelor Degree

Role : Telecaller

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India