Hiring Fresher - Telecaller - Indore

Ridhi Sidhi Pvt Ltd

Fresher
10 Openings
Not Disclosed
Posted 2 days ago
Walk in interview
Old Palasia, Indore

Key Skills

Microsoft Excel

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Job Description

As a Telecaller, you will play a key role in our communication and customer service efforts. Your primary duty will be to engage with customers over the phone, providing information and support.

**Key Responsibilities:**

- **Making Outbound Calls:** Reach out to potential and existing customers to inform them about our products and services.

- **Handling Customer Inquiries:** Respond to questions from customers, providing clear and accurate information to ensure their needs are met.

- **Maintaining Customer Records:** Keep detailed notes of customer interactions and update records in our database.

- **Promoting Products:** Actively inform customers about ongoing promotions and offers, encouraging them to make purchases.

- **Gathering Feedback:** Collect customer feedback to help improve our products and services, ensuring customer satisfaction.

**Required Skills and Expectations:**

- **Communication Skills:** You must be able to speak clearly and confidently over the phone, making complex information easy to understand.

- **Listening Skills:** Being able to listen actively and understand customer needs is essential for effective communication.

- **Basic Computer Skills:** Familiarity with basic computer operations is important for data entry and record-keeping.

- **Patience and Empathy:** You should be patient and understanding when dealing with customer concerns and complaints.

- **Team Player:** Collaborating with team members to achieve common goals is vital in this role.

This position is suitable for freshers, and the ideal candidate must be female and have completed at least the 10th grade. Full-time office attendance is required at our Old Palasia location.