we are searching for a female telecaller representative to be responsible for engagement with the customers over the phone. the responsibilities of a telecaller representative are:
handling incoming calls & providing details for various services.
generating data for calling.
making outbound calls for sales, lead generation & client support.
coordinating with the sales team about customer appointments.
coordinating promotional campaign activities through emailers and smses for services promotions and exhibitions held.
call prospective clients & explain about the services.
proven experience as a telesales representative or in other sales/customer service roles.
proven track record of successfully meeting sales quota preferably over the phone.
ability to learn about products and services and describe/explain them to prospects.
excellent knowledge of english.
excellent communication and interpersonal skills.
cool-tempered and able to handle rejection.
outstanding negotiation skills with the ability to resolve issues and address complaints.