Telecaller
Noida
We are looking for an experienced and self-driven Telecalling Representative to join our team! As a Telecaller, you will be responsible for generating calls to potential customers. It's not a sales position.
Responsibilities:
Reach out to existing and potential customers to present our product and service offering
Learn details about our product and service offerings
Address any questions or issues customers may have
Communicate with customers to understand their requirements and need
Offer solutions based on clients needs and capabilities
Direct prospects and leads to the sales team
Keep an updated customer database
Track and document calls and sales
Update client records
Requirements
Prior experience as Telecaller or similar customer service or sales role
Ability and willingness to learn about products and services specifications and benefits
Patient and friendly personality
Team player
Good time-management skills
Great interpersonal, communication, presentation and negotiation skills
Good negotiation skills
High school diploma
BSc/BA is a plus