Presales Consultant, Tele sales Consultant

Pravaayu Healthcare Pvt Limited

Tele Sales/Pre Sales Consultant.

The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their

healthcare needs, and scheduling appointments at our clinic. This position requires excellent

communication skills, a patient-centered approach, and the ability to drive appointment bookings

effectively.

Key Responsibilities:

- Patient Consultation: Engage in consultative conversations to understand patients'

healthcare requirements, concerns, and preferences.

- Appointment Scheduling: Schedule appointments for potential patients, ensuring an

efficient use of clinic resources and provider availability.

- Clinic Services: Provide information about the clinic's services, healthcare providers, and

procedures to address patient inquiries.

- Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled

appointments and address any questions or concerns.

- Appointment Reminders: Send appointment reminders to confirmed patients to reduce

no-show rates.

- Database Management: Maintain accurate and up-to-date records of potential patients,

appointments, and interactions in the clinic's CRM system.

- Performance Targets: Achieve and exceed performance targets related to appointment

booking and patient engagement.

- Patient Feedback: Gather feedback and suggestions from potential patients to improve

appointment booking processes and services.

- Training and Development: Participate in ongoing training and development to stay updated

on clinic services and communication techniques.

Experience : 2 - 7 Years

No. of Openings : 1

Education : Higher Secondary

Role : Tele sales Consultant

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : [ Male / Female ]

Job Country : India