Presales Consultant,Tele Sales Consultant

Pravaayu Healthcare Pvt Limited

tele sales/pre sales consultant.

the tele-consultant plays a crucial role in connecting with potential patients, understanding their

healthcare needs, and scheduling appointments at our clinic. this position requires excellent

communication skills, a patient-centered approach, and the ability to drive appointment bookings

effectively.

key responsibilities:

- patient consultation: engage in consultative conversations to understand patients'

healthcare requirements, concerns, and preferences.

- appointment scheduling: schedule appointments for potential patients, ensuring an

efficient use of clinic resources and provider availability.

- clinic services: provide information about the clinic's services, healthcare providers, and

procedures to address patient inquiries.

- appointment follow-up: conduct follow-up calls to ensure patients attend their scheduled

appointments and address any questions or concerns.

- appointment reminders: send appointment reminders to confirmed patients to reduce

no-show rates.

- database management: maintain accurate and up-to-date records of potential patients,

appointments, and interactions in the clinic's crm system.

- performance targets: achieve and exceed performance targets related to appointment

booking and patient engagement.

- patient feedback: gather feedback and suggestions from potential patients to improve

appointment booking processes and services.

- training and development: participate in ongoing training and development to stay updated

on clinic services and communication techniques.

• Experience

  2 - 7 Years

• No. of Openings

  1

• Education

  Higher Secondary

• Role

  Tele sales Consultant

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office