€¢ Answering phones and explaining the product and services offered by the company.
€¢ Contacting existing customers as well as prospective customers using scripts.
€¢ Obtaining customer information and other relevant data.
€¢ Asking questions to the customer and understanding their specifications.
€¢ Generating leads using virtual platform and tools.
€¢ Appointment of new distributors for medicines.
€¢ Resolving queries and issues related to the products and services.
€¢ Making recordings of all the sales phone calls and sales deals.
€¢ Taking and processing product orders in a professional manner.
€¢ Maintaining the database of the customers on a regular basis.
€¢ Suggesting solutions based on customer€™s needs and requirements.