- conduct counseling sessions over the phone with potential students: the tele counselor will be responsible for speaking with individuals interested in enrolling in educational programs offered by the organization, providing them with information, answering their questions, and guiding them through the enrollment process.
- communicate effectively in bengali and hindi: the tele counselor should be fluent in bengali and hindi to effectively communicate with potential students who speak these languages.
- build rapport with students: it is important for the tele counselor to build a rapport with potential students to gain their trust and make them feel comfortable discussing their educational goals and needs.
- provide accurate information: the tele counselor should have a good understanding of the educational programs offered by the organization to provide accurate information and answer any queries that potential students may have.
- maintain records of counseling sessions: the tele counselor should keep detailed records of all counseling sessions conducted, including notes on the discussions held and any follow-up actions required.
skills and expectations:
- excellent communication skills in bengali and hindi
- good interpersonal skills to build rapport with students
- ability to work independently and as part of a team
- strong organizational skills to maintain detailed records of counseling sessions
- patience and empathy to understand the needs and concerns of potential students.
Experience
0 - 1 Years
No. of Openings
4
Education
12th Pass
Role
Tele Counselor
Industry Type
Banking / Financial Services / Stock Broking
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
19th Floor, Room No, A1 and A14, Chatterjee International Centre, First Notch, 33 A, Jawaharlal Nehr